VoIP RFP - How to Create and Issue a VoIP Telephony Service Request For Proposals

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VoIP RFP - How to Create and Issue a VoIP Telephony Service Request For Proposals

More and more VoIP RFP dispatches are taking place as business are seeking to enter contracts for their telephony services to be converted to Voice Over Internet Protocol Systems.

Eweek provides a very useful template for all those setting out to write their own VoIP RFP.

Their template suggests the following content for a response to an RFP to start with, which we have amended to comply with the needs for a typical RFP notification letter, as follows:-

1. VoIP RFP Introduction Page.

A. Your Company name.

B. Your Proposal authors.

C. The Date, Co. address and URL as it would appear in print.

D. Primary contact name with phone number plus e-mail address.

2. VoIP RFP Equipment list with version/model numbers and design description.

A. An itemized list of existing installed significant equipment (gateways, systems, cards and components, plus handsets type and number) for each site which be requiring replacement with VoIP equivalent services

B. An itemized VoIP RFP list of the required software for each site.

C. An itemized VoIP RFP ist of the required services for each site.

D. A summary of VoIP RFP ist of the required for your solution plus the specific features you need.

E. Address(es) for installation of you VoIP service.

3. A Request for a priced list of required products plus services.

A. An itemised list of major equipment for every location.

B. An itemised list of software for every site location.

C. An itemised list of services for every site location.

4. Details of the Recurring Costs. It is advised that your requesy a summary of the likely ongoing subscription and service costs which will be charged to maintain the system over a period of (say) three years for retuning with their VoIP RFP.

5. Request VoIP RFP Product literature and plenty of documentation. Ask them to include product literature that describes the features and benefits of their equipment, software and services. Also include technical documentation for major components.

All this and much detailed information can be found by searching for a Sample VOIP RFP� in your favorite search engine.

Plus and all the requirements listed below in the Eweek's Details section.

So, now you have prepared your VoIP RFP, who would you send it out to?

Well, there are suggestions around and for large corporates for example. Organizers of the VoiceCon conference issued a request for proposals for a hypothetical VOIP installation and obtained bids from five vendors:

- Aastra Intecom,

- Cisco

- Avaya,

- Alcatel, and

- 3Com.

These are big players in VoIP and would be a good choice for inclusion for most organizations we conside in order to get their proposals.

The technologies offered by the vendors varied greatly, and so did their prices. Organizations across the globe have employed a wide variety of VoIP solutions, and the digital nature of the service allows many ways to improve customer service operations, delight callers, reduce expenses and create new revenue opportunities.

If you have not already considered setting out to install a VoIP Voice over Internet Protocol system within your business, we suggest that you do consider at least putting out a VoIP RFP. You will not thereafter be forced to award a VoIP contract, but you will certainly learn a lot about the technology and the savings it can provide your company.

VoIP is an emerging technology being implemented in industry generally. Traditionally, skills in data and voice have been separate, but the evolving information age increasingly requires people with skills in both to implement and administer converged systems for the VoIP RFP submission.

Voice over Internet protocol VoIP is fast becoming an extremely popular technology by small and large businesses alike. Procuring this technology can quickly become a substantial, resource-intensive project but when implemented this company development cost need never be spent again.

When issuing the RFP we suggest that it is good practise to include a statement that your company reserves the right, with sole discretion, to refuse to appoint a VoIP supplier.

The party issuing the VoIP RFP will also usually require that the successful tenderer and his representatives shall at all times follow all applicable Company regulations while on Company property, including all company rules and procedures, including observation of the no smoking, no weapons and drug-free policies of the Company.

Some organizations will issue a pre-RFP notice to notify vendors early on that an RFP is forthcoming, while others simply send their requests out to suitable service providers once they have created the RFP.

About The Author:

Steve Evans is one of those technologically literate guys, who is also an early adopter of Cell Phone internet access VoIP . Visit his web site for the best analyses of VOIP fact magazines, and make up your own VoIP requirements list.

Article Source: http://EzineArticles.com/?expert=Steve_D_Evans

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VoIP and Office Phone Systems

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VoIP and Office Phone Systems
By John K Kinskey

VoIP office phone systems are important for businesses to maintain effective communication with their clients as well as for communicating with their staff within the office or outside, contributing to efficient performance. VoIP refers to Voice over Internet Protocol. A VoIP phone system is where calls are transmitted through voice over data networks. Phone lines don't come into play here. This automatically ensures efficiency. But there are more advantages to a VoIP phone system.

Efficient Transmission of Voice and Data

With a virtual or hosted VoIP office phone, not only can voice be transmitted, but also videos, images and other data. Even the quality of voice received is superior, and separate channels aren't required for transmission and reception of calls and other data. The benefits for businesses are flexible and efficient communication to help them be in touch with clients from around the world while also ensuring their employees, who may be in various locations on business trips, are given the right instructions. It improves communication between different departments within a business, and between employer and employee.

Technological Features at Affordable Costs

A hosted VoIP PBX office system is a technological marvel packed with many innovative features such as auto attendant, find me follow me call forwarding, call queuing, call screening, voicemail, fax mail, music on hold, automatic call distribution, and more. The system is also greatly scalable, enabling quite a lot of extensions to be added. There isn't any further infrastructural development or investment required for adding extensions. The hosted VoIP PBX system doesn't require businesses to purchase or maintain any equipment. Everything is taken care of at the site of the service provider. The costs of a virtual PBX service are also comparatively less as the service is shared among many clients.

Installing VoIP office phone systems is a positive step for businesses to maintain efficiency in communication profitably.

Being a leading provider of PBX telephone systems, AccessDirect offers hosted VoIP phone systems. The calls to your office through our office phone systems will be transferred to the appropriate person based on the extension chosen by the caller.

Article Source: http://EzineArticles.com/?expert=John_K_Kinskey

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The VoIP Industry is Creating Recession Proof Money

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The VoIP Industry is Creating Recession Proof Money

The Telecommunications Industry is the fastest growing industry in the world. The internet has made telecommunications to do unbelievable things that have increased the sales and revenue of thousands of different sectors of telecommunication. In the year 2011, experts say that 1.3 Trillion dollars will be generated in the US alone, and 1.6 Trillion will be generated worldwide. Voice over internet protocol or VoIP is the new technology used by 5linx business that is starting to put pressure on landline companies with its low cost and effective way to communicate through the internet.

What is VoIP? Voice over internet protocol uses the internet to make phone calls. This is also called Digital Telephone. It spreads the voice over a broadband internet connection and creates a crystal clear call to any line in the world. This will eliminate rising long distance cost and give a consumer and easy and less expensive was to use the telephone. This will put landline companies that can not adapt or continue to lower its cost out of business. VoIP can cut your landline business in half, and allow unlimited long distance phone calls for one low rate. 5linx Business experts, say that by the year 2011, every home in the world will have the internet and VoIP.

What does this mean for the cellular industry? VoIP users can use wireless internet connections to make phone calls via Voice over Internet Protocol. This means that instead of using a cellular tower, phone calls will be made through the internet and on a cellular phone with a digital telephone adapter. This has increased demand for Wi-Fi phones. These are phones that use the wireless internet to make phone calls. Now, when you are at coffee shops, schools and universities, malls, homes, work, church, anywhere there is a Wi-Fi connection you can make clear crystal calls over you Wi-Fi phone. This means you will not be using cellular minutes produced by a cellular tower. 5linx experts are now specializing in Wi-Fi phones collaborating with some of the top cell phone providers in the world.

VoIP, also allows you to see the person you are talking to by using video. This is huge to businesses and families that communicate from state to state or country to country through conferencing. Videophones will cut the cost of business travel 50% by using the internet to make videophone conference calls. This is a new wave a communication that 5linx business experts say that every home will have a videophone and VoIP in the next three years. The videophone has changed the way the world communicates. Soldiers that are deployed to defend their country can now see their loved ones over the internet and see each other crystal clear and make video calls. Businesses can see each other overseas, families that are unable to travel can now see each other over a broadband internet connection. The most exciting aspect to this new way of communication is it will be very inexpensive and it will force landline and cellular companies to lower its cost to compete and adapt with the increasing demand of VoIP and Videophones.

About the Author:
Harland Warrior is a Telecommunication Expert specializing in saving people money on their telecommunications bills. If you would like to hear more about VoIP and positioning yourself in front of this shift of wealth go to my website http://www.moneyintelecom.com

Article Source: http://EzineArticles.com/?expert=Harland_Warrior

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The VoIP Race - New Technology in Communication

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The VoIP Race - New Technology in Communication
By Rosemary Grace Brooks

VoIP, or Voice over IP, communications and service providers are situated an industry with a furious growth rate and positive trends, paving the future for business, corporate, social and scientific communication. VoIP usage in the USA is expected to have soared from just over one billion Dollars in revenue in 2004 to almost twenty billion Dollars by 2009. VoIP services are relatively new to the market prompting an incredible boost in its usage and sales. Although it would seem that the change from regular phones to VoIP phones and services is predominant in large enterprises and the small to medium enterprises, as well as domestic settings are sticking with the traditional telephone services available, VoIP is still taking over the world.

The VoIP Race
With the influx of demand on VoIP services, communication carriers and suppliers are taking up the trend and converting to these services, offering customers the best in VoIP technology whilst being teamed with an existing carrier. However, an issue affecting the service providers' business is the usage of VoIP. Many companies are installing it simply for the extra benefits and complex applications such as voice mail and relying on traditional telephones as means for direct communications instead of converting their entire PBX to VoIP. Most people are happy with regular telephones and high bills - something new is somewhat frightening to them. With these perceptions and "fears" of new technology such as VoIP, the industry will not progress as quickly as it should.

Due to the race for better prices, more features and lowest costs, the marketing features surrounding VoIP companies comes at quite a price, leading fees to increase. The cycle is a vicious one and the only provider able to combat this problem is the provider who focuses on their features being better than the rest. Small business enterprises will benefit greatly from the better features available from competing companies.

Times are a-changing!
The fearful perception of VoIP is a huge downfall for businesses still relying on old methods. The out dated methods of communication simply do not offer the advantages a VoIP PBX can. Many small businesses are fearful of moving to this technology because the technology is advanced and relatively unknown to employees and leaders of the companies. However, VoIP providers today have managed to escape the confusion and fear labelled to their services through clever changes. For example, some providers allow calls to be made through the normal phones over PSTN until clients are ready to receive calls using VoIP.

Users and observers not "in the know" may be under the misconception that VoIP is only concerned with phone calls using the internet. VoIP is not simply "talking over the internet." Features such as voice mail that is accessible over any phone or internet connection, Call Forwarding; CLI; Hunt Groups; Call Barring; Call Restriction; 3-way Conferencing; Music and Message on-hold email, fax, multiple connectivity, easy access to user features settings and much more.

Smart Communication
Many communication companies are catching on to the benefits of joining forces with VoIP service providers, incorporating good value for money deals whilst expanding both companies customer base. This amalgamation of companies allows cheaper calls and services to subscribers in the sphere of customers of both companies.

The VoIP generation is growing. Despite some fears from the public as to the technical side of the services, the growth of VoIP in the communications market, especially in corporations and businesses, is becoming greater and greater.

Author Bio:
Inclarity is a provider of Hosted VoIP services in the United Kingdom, allowing corporations and households a saving in call costs, maintenance fees and other advanced features not available with traditional communication methods.

Article Source: http://EzineArticles.com/?expert=Rosemary_Grace_Brooks





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Mobile VoIP Phones - Introducing VoWiFi

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Mobile VoIP Phones - Introducing VoWiFi

The blending of telecommunications technologies is making for some very interesting new acronyms - and some pretty cool technology too.

First we had wireless phones, then we had WiFi and VoIP. Put them together and you get a relatively new technology known as VoWiFi - or for those who hate telecom acronyms "Voice over Wireless Fidelity".

In short, VoWiFi is the combination of using wireless VoIP networks to communicate on VoWiFi enabled telephones.

VoWiFi phones connect to an Internet connection through various access points or hotspots. The phones operate on radio signals and when they are in the vicinity of the network's access points, they will pick up the signal, access the Internet, and log on.

Because of a lack of overall security with many wireless networks, VoWiFi has a few hurdles to get over before it is accepted by the masses of wireless users.

But security issues are not the only thing holding back wide acceptance for VoWiFi. WiFi hotspots generally have a limited range, roughly 90 yards or so before losing the connection. Losing a connection so easily is not practical for the typical wireless user.

One solution to this problem is the use of a "hybrid" wireless phone - a device that can function on both cellular and WiFi networks. These phones function as both VoWiFi and cellular.

The Hybrid phone would allow users to use traditional wireless service when WiFi is not available. When it is, they simply connect to the WiFi network and begin using the VoIP functions of the phone. Accessing WiFi hotspots could help eliminate roaming fees as well as allow for data transmission at much higher speeds.

Currently, a VoWiFi phone is still more expensive than a standard cellular phone, but as with any developing technology, prices will most certainly be likely to go down.

There is a huge potential for the integration of video, data, audio, and web browsing capabilities on wireless phones. VoWiFi brings wireless VoIP to the package.

As with the future of all VoIP products and services, the FCC and US government are chomping at the bit to legislate and tax these new technologies. Considering the snail's pace that government gets things done, it could be years before that happens.

Expect to see many new hybrid and VoWiFi phones appearing on the local consumer market in the coming years.

About The Author:
Karen Thatcher is President and CEO of TelCon Associates, Inc. TelCon Associates' telecom consultants help medium-sized and multi-location companies gain control and reduce telecom spending. For a variety of free resources for telecom cost-reduction, visit http://www.telconassociates.com

Article Source: http://EzineArticles.com/?expert=Karen_Thatcher





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The Future of VoIP

Voip Business Solutions Presents:


The Future of VoIP
by Gen Wright

VoIP technology has come a long way since it was introduced, but as technology continues to quickly evolve, it's bound to take VoIP even farther, making the technology of today seem laughable. No one knows for certain how fast things will continue to evolve, but a smart person will keep his eyes open to any benefits or opportunities the future of VoIP may bring.

With that in mind, here's a look at some of the technical, personal and economic ways VoIP will change in the years and decades ahead. All these things might not actually come to pass, but they give you a good idea of where things are headed.

Next Year

Wireless VoIP is already here in the 3G (third generation) wireless devices. Expect this space to continue to evolve quickly, with new smart handsets offering even more possibilities. As prices of these new handsets drop, as they always do when the new latest greatest thing comes out, more and more people will begin to take advantage of the 3G network. And the more people on the network, the more people are going to work on the back-end to come up with new, cool things.

Next Five Years

As more and more people move to VoIP, expect to see legislation (wherever on the planet you might live) start to adapt to keep up with the technology. While some laws already in place would generally affect communication that happens over VoIP, we're bound to see the issue of VoIP brought up in various ways in courts everywhere. When that begins to happen, laws will begin to include VoIP and similar technologies even more.

Next Ten Years

Over the next ten years, expect a lot of radical changes as more and more of the world's population begins to utilize the Internet and VoIP technologies. With even more people becoming involved, prices are bound to go down and features will go up as companies compete for business from a very tech savvy crowd of people.

Next 100 Years

Where will VoIP be in 100 years? That's hard to tell. With technology advancing as quickly as it does, there's no telling where it might take humanity in the 22nd century. There's one thing that's certain, though. Humans will still have a need and desire to communicate with others verbally in real time.

VoIP Future

Whether these things come true or not, VoIP is sure to be a very volatile field with a lot of growth in a lot of different areas. The smart person will keep their eye on the game and adapt along with technology to come out ahead in the end. VoIP is already responsible for a lot of change in the world, but the way it looks, this is only the beginning.


About the Author

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